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KirpalaniKom via the Telesur network
KirpalaniKom via the Digicel network
KirpalaniKom on the Telesur network.
What is KirpalaniKom?
KirpalaniKom is a telecommunication service powered on the network of Digicel or Telesur.
Who can I call with my KirpalaniKom Telesur-bundle minutes?
The bundle minutes are for calls to all Telesur mobile and landline numbers.
Who can I SMS with my SMS bundle?
Unlimited* SMS to all Telesur mobile numbers
Can I call to other providers / non KirpalaniKom numbers?
Yes, for calls to other providers, a Telesur "Top Up" is required.
Can I send text messages to other providers / non KirpalaniKom numbers?
Yes, for SMS to other providers, a Telesur "Top Up" is required.
What are the benefits of KirpalaniKom-Telesur?
benefits are :
- Unlimited SMS to all Telesur mobile numbers
- You will receive a pop up message
- Possible to keep your current Telesur number
- Roam 4 Less
- Combine your own voice and data plan
- Fixed subscription rates of 6, 12, and 24 months
Can I transfer my current Telesur number to KirpalaniKom?
Yes, it is possible to keep your current Telesur number and activate a KirpalaniKom subscription.
Can I Roam with my KirpalaniKom number?
Yes, it is possible to roam among the countries with whom Telesur have a roaming agreement. The normal international rates apply while roaming.
What is Roam 4 Less?
Roam 4 Less is a Roaming service that lets you call, SMS and usage data at competitive prices in selected countries. We advise you to call the Telesur Customer Service Department at 152, which is free via your KirpalaniKom.
How do I activate Roam 4 Less?
There is no need for activation. Your mobile device must only comply with the roaming partner network frequencies (850 MHz, 900 MHz, 1800 MHz, 1900 MHz, 3GSM etc.) We advise you to call 152, the Customer Service Department of Telesur, which is free via your KirpalaniKom.
Which countries belong to the Roaming Telesur Partners?
The countries are:
Belgium, Guadeloupe, French Guiana, Martinique, St Martin, Barthelemy, Netherlands, Trinidad, USA, Anguila, Antigua, Barbados, British Virgin Island, Cayman, Dominica, Grenada, Jamaica, Montserrat, St.Kitts & Nevis, St Lucia, St Vincent & Caicos. We advise you to call the Telesur Customer Service Department at 152, which is free via your KirpalaniKom.
Can I make international calls and texting with my KirpalaniKom?
Yes, it is possible with your KirpalaniKom number to dial international and texting. The identical rates for prepaid Telesur will be charged. We advise you to call the Telesur Customer Service Department at 152, which is free via your KirpalaniKom.
Is there a customer service number?
Yes, the customer service number is 152 (Telesur) and KirpalaniKom: 471488
What does "Fair use policy" stands for?
Calls within KirpalaniKom is subject to a Fair Use Policy
- Calls within KirpalaniKom is for personal use
- Call limit of up to 100 minutes, 450 minutes, or 900 minutes per month
- If you exceed your call limit, you will be charged an amount of SRD 1,01 per minute for the remaining month. This amount is deducted directly from your toped up balance (subject to change)
- There is a limit of 7,000 SMS messages per month
- If you exceed your limit SMS you will be charged an amount of SRD 0,28 per SMS for the remaining month. This amount is deducted directly from your toped up balance (subject to change)
- There should be no commercial use of KirpalaniKom
- No inappropriate use should be made of the KirpalaniKom.
KirpalaniKom on the Digicel network.
What is KirpalaniKom?
KirpalaniKom is a telecommunication service powered on the Digicel and Telesur network.
Who can I call with my KirpalaniKom Digicel-bundle minutes?
The call minutes are for calls within the KirpalaniKom active on the Digicel network
Who can I SMS with my SMS bundle?
Unlimited SMS within the KirpalaniKom active on the Digicel network.
Can I call other providers / non KirpalaniKom numbers?
Yes, for calls to other providers, a Digicel "Top Up" is required.
Can I send text messages to other providers / non KirpalaniKom numbers?
Yes, for SMS to other providers, a Digicel "Top Up" is required.
What are the benefits of KirpalaniKom-Digicel?
Benefits are :
- Call KirpalaniKom - KirpalaniKom for only SRD 0,015
- Unlimited SMS from KirpalaniKom – KirpalaniKom
- Choose 3 Digicel numbers (VIP) and call for a longer stay within the KirpalaniKom
- Roam Like You're Home
- Combine your own voice and data plan
- Fixed subscription rates of 6, 12, and 24 months
How do I activate my 3 favorite Digicel numbers (VIP numbers)?
These three VIP numbers you can add via a text code as follows:
Step 1: Dial * 134 * 44 #
Step2: Dial * 134 * # 597xxxxxxx
Step 3: Dial * 134 * 1 # to confirm or * 134 * 9 # to cancel.
To add the next track you should start at step 2:
Steps to add next number:
Step 1: Dial * 134 * # 597xxxxxxx
Step2: Dial * 134 * 1 # to confirm or * 134 * 9 # to cancel.
The favorite number can be changed after six months.
Can I use my KirpalaniKom number roaming?
Yes, it is possible to roam among the countries with whom Digicel Suriname have a roaming agreement.
The normal international rates apply while roaming. We advise you to contact 100, the Customer Service Department of Digicel Suriname which is free via your KirpalaniKom number.
What is Roam Like You're home?
Roam Like You're Home is a roaming bundle that allows you to call and send text messages for the local area network tariffs in the United States, Canada, the Caribbean(Digicelmarkets except Guyana) and the Netherlands.
How do I activate a roaming bundle?
Activation can be done by dialing * 134*50#
For more information, please contact 100, the Customer Service Department of Digicel Suriname which is free via your KirpalaniKom number.
Which countries belong to the Digicel markets?
The countries belonging to the Digicel markets are:
Anguilla; Guadeloupe; Antigua; Haiti; Aruba; Jamaica; Barbados; Martinique; Bermuda; Panama; Bonaire; St Lucia; British Virginislands; St Vincentthe Grenadines; Cayman Islands; St Kitts & Nevis; Curacao; Suriname; Dominica; Trinidad & Tobago; El Salvador; Turks & Caicos Islands; French Guyana; Grenada.
For more information, please contact 100, the Customer Service Department of Digicel Suriname which is free via your KirpalaniKom number.
Can I make international calls and SMS with my KirpalaniKom?
Yes, it is possible to make international calles and send SMS with your KirpalaniKom number. The identical rates for prepaid Digicel Suriname will be charged.
For more information, please contact 100, the Customer Service Department of Digicel Suriname which is free via your KirpalaniKom number.
Can I transfer my current number to Digicel KirpalaniKom?
No, unfortunately that is not possible.
Is there a customer service number?
Yes, the customer service numbers are Digicel: 100 | KirpalaniKom: 769-0000 | 769-0001| 769-0002
How can I check my balance?
Call *120# and you will receive the balance of your KirpalaniKom call minutes, SMS and data.
Calls within KirpalaniKom are subject to a “Fair Use Policy”, meaning:
- Calls within KirpalaniKom are intended for personal use only;
- Calls are limited to 500 minutes or 1000 minutes per month (depending on your purchased plan);
- If you exceed your plan’s call limit, you will be charged an additional amount of SRD 1.16 per minute for the remaining month. Any outstanding amounts will be deducted directly from your topped-up balance (prices are subject to change at any time);
- There is a limit of 3,000 SMS messages per month;
- If you exceed your SMS limit, you will be charged an additional amount of SRD 0.15 per SMS for the remaining month. Any outstanding amount will be deducted directly from your topped-up balance (prices are subject to change at any time);
- Individuals may not use KirpalaniKom inappropriately, including the following: illegal activities, Spamming, harassment, resale without written permission, etc.
- KirpalaniKom is not intended for commercial use;
If violations of the “Fair Use Policy” are suspected, Kirpalani’s N.V. reserves the right to cancel plans at any time.
How do I activate an additional data plan?
If your monthly KirpalaniKom Data Bundle of 2048 runs out within 30 days and before receiving the next upload,you can use below code to buy an add-on plan, 100 MB for SRD 10,-.
The 100 MB can be activated as follows:
- Send * 156 * 1100 # SND Android or * 136 * 1100 # SND for Blackbery
- You will receive a pop up message
- Select "1" for adding "add on data" and choose "send"
- Or select "9" to cancel or choose "Cancel"
- Then the customer receives a text confirmation message.
After activation, the SRD10,- will be deducted from your main balance.
The balance of your Add-on plan is two months valid for two months.
